Terms and Conditions

Please go through the Terms and Conditions thoroughly before using the Website. By accessing and using the website you grant your consent to these Use of the website Terms and Conditions in their entirety. If you do not agree to these Use of the website Terms and Conditions, please leave the website immediately. We reserve the right to change the terms and conditions stated below without any prior notification.

This site is owned and operated by Regent Wholesales Registered in England and Wales Company Number 11436296, Unit 3, Sherborne Street Manchester M8 8LE United Kingdom. If you have any queries about these terms and conditions or if you have any comments or complaints on or about our website, you can contact us at [email protected] or call us at 07383 631803.

Contract Formation

1.1) For your order to be accepted we must receive payment of the whole of the order placed. The payment of the order represents an offer on your part to purchase the goods, acceptance on our part would be indicated by a confirmation email regarding the order placed. The confirmation of your order brings into existence a legally binding contract.

2. Price
2.1) The price of the goods are as shown on our website and may change based on the location selected.
2.2) All prices are exclusive of VAT and if chargeable this will be charged at the appropriate rate ruling at the date of delivery of Goods.
2.3) If prices are listed incorrectly by mistake, we will not be liable to supply that item to you at the stated price, provided we notify you before the item(s) has been dispatched. In such a scenario we will provide the correct price and provide you with the option to be issued a full refund or to proceed with the order. In case we are unable to establish a contact your order will be treated as cancelled
2.4) We reserve the right to revise the price(s) of all goods without notifying the customers.
2.5 )We reserve the right to change, limit or terminate any special offers or discounts at any time
2.6) In case you have a demand for a good of different specification we advise you to contact us by email. We will provide you with the rates and will specify the period for which the offer and quoted prices remain valid.
2.7) We may charge delivery costs which will be charged separately and reflected in the total amount of the order. For further details, please refer to section 2.12 or go to the Delivery section of the Website.

3- Availability

3.1) All Products shown on the Website are subject to availability. This means that, although we strive to ensure our Website reflects the availability of stock, a Product shown on the Website may no longer be available for purchase

4- Payment Methods & Taxes
4.1) We accept the following payment methods in the online shop: Klarna, Visa, American Express, Mastercard, all Debit Cards and PayPal.
4.2) In case of international shipping we will not be responsible for any customs or import duties imposed once the goods reach your country.
4.3) If the order is being shipped to a member state of the European Union then the selling price will include VAT at the current rate.

5-Delivery
5.1) Delivery charges are shown in the shopping cart before the actual purchase is made.
5.2) The delivery time dates communicated by us are approximate only and not of any contractual effect.
5.3) As part of the Distance Selling Regulations We will not ship out orders that will take 30 days to reach.

6- Cancellation rights
6.1) As part of our compliance with the Distance Selling Regulation you have the legal right to cancel the order in 14 days from the date you receive your product. [1] This does not apply to any orders made according to your specifications or when the total order amount is less than £ 42 [2]
6.2) To cancel an order we will have to be notified via email for us to begin processing. You will be issued a refund in 30 days.
6.3) We reserve the right to cancel the contract if:
a) we do not deliver to your area
b) the price of the product listed is incorrect
c) We have insufficient stock to fulfill your order
If We choose to cancel your order you will be notified by email and issued a refund within 30 days.

7-Returns
Refer to our Returns page

8- Electronic Communication

When you visit https://www.regentwholesale.co.uk/ or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

9- Content on the Website
All of the content featured or displayed in the Website is owned by Regent Wholesales. No portion of the Website or its Content may be copied or retransmitted via any means.
[1] If the order has been dispatched for delivery from our warehouse, we will offer you a full refund for the amount paid provided that the items are returned in their original packaging and in a resalable condition. The cost associated with returning the goods back to our warehouse will be borne by the customer.

Refer to https://www.gov.uk/online-and-distance-selling-for-businesses for all exceptions relating to the Distance Selling Regulation